If you followed my guide on how to install and use Google Fonts on your Magento store, your customers are probably seeing an https / ssl secure site error when they try to check out on your site. This is obviously undesired, so I won't get into the obvious reasons why. What You Did... Find the font you want to use on … [Read more...]
How To: Use Google Fonts on Your Magento Store
Google has blessed us with google.com/webfonts - a killer resource for free fonts to use. But how do you use them on your Magento store? Simple enough ... Here's How To Do It Find the font you want to use on google.com/webfonts > click "Quick-use". In the "Standard" tab, copy the code that will look something like ... … [Read more...]
Why Won’t My translate.csv Updates Show On Frontend?
If you followed my tutorial on how to customize the stock Magento verbiage on your site, but your updates aren't registering on your frontend, then I'm betting that you're using a Mac. :) This is what you tried ... Downloaded translate.csv from app/design/frontend/default/default/locale/en_US/translate.csv Made your … [Read more...]
How To Update Stock Magento Verbiage
There are several cases in which you will want to personalize the messages that your Magento store shows your customers. I'll give you a couple of examples: "My Account" to "Your Account" "My Orders" to "Your Orders" My Product Reviews to "Your Product Reviews" "My Dashboard" to "Your Command Center" Many others … [Read more...]
How To: Add A Quick FAQ To Your /contacts Page
Sometimes you can eliminate hours of customer service, by simply providing your customers with quick answers to their most frequent questions. Such was the case with a client of mine. He would get 10 emails or so a day, all asking the same question. So, I did a quick little mod to his /contacts page to list a few FAQ's … [Read more...]
Configure Zendesk To Play Nicely With Magento
ZenDesk is a really nice customer support (help desk) alternative to email. I have a client who does several thousands of dollars a day through his Magento store, and as such, he needed a customer service solution that could handle this amount of orders. A shared Gmail inbox between three customer service employees just wasn't … [Read more...]
How To Display Quantity Box on Ultimento Product Pages
Ultimento disables the quantity box on their product pages by default, but it's simple enough to turn it back on. Sometimes you want to give your customers the option to choose the quantity of items that they want to add to their cart before they get to the cart page. How To Turn Quantity Box On Navigate to … [Read more...]
Quickly Disable Magento Polls
Sometimes you just don't want to poll your customers on what their favorite color is. Sure, you could change the polling options, but screw it. Lets just disable that bastard. Here's the quick solution Log in to your Magento admin, and go here: System > Configuration > Advanced > Advanced > Mage_Poll > set to … [Read more...]
Magento Password Reset Failure
Customers complaining that they can't reset their passwords? Getting an error that looks a little something like this? Fatal error: Call to a member function setCustomerId() on a non-object in /home/user/public_html/app/code/core/Mage/Customer/controllers/AccountController.php on line 587 I've sifted through the layers of … [Read more...]
Disable (Turn Off) Magento Reviews
Maybe you don't want your customers to be able to review your products. Maybe you're sick of the truckloads of spam that you automatically subscribe to just because you have the Review functionality turned on. Truth is, nobody ever leaves reviews at my store anyways, so I see it as another distraction between a conversion than a … [Read more...]